Privacy Policy
Last updated: 28 February 2026
Overview
Pass Britain ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Life in the UK test preparation app.
Information We Collect
- Account Information: Email address for authentication
- Onboarding Data: First language, knowledge level, test date timeline, daily study goals, and motivations — used to personalise your learning experience
- Study Data: Your progress, answers, quiz scores, and study statistics
- Preferences: Test date, study time preferences, audio settings, theme preferences
- Payment Information: Processed securely by Stripe (we don't store card details)
- Device Information: Platform (web, iOS, Android), for providing the appropriate app experience
How We Use Your Information
- To provide and personalize your study experience
- To calculate your readiness score and track progress
- To enable the AI tutor to give contextual explanations
- To process payments and manage your subscription
- To send important service updates (you can opt out)
Data Security
We use industry-standard security measures to protect your data. Your information is stored securely using Convex, and all data transmission is encrypted using HTTPS.
Third-Party Services
- Convex: Database and backend services (US-based, SOC 2 compliant)
- Stripe: Payment processing (PCI DSS compliant)
- Anthropic (Claude): AI tutor functionality — your questions are sent to generate helpful explanations
- Microsoft Edge TTS: Text-to-speech audio generation for audio mode
- RevenueCat: In-app purchase management (iOS and Android apps only)
- Vercel: Web hosting and deployment
Data Retention
We retain your data for as long as you have an active account. Study progress, test results, and preferences are kept to provide continuity in your learning experience. If you delete your account, all your data is permanently removed from our systems within 30 days. Payment records may be retained longer for legal and accounting purposes.
Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR) and UK data protection law, you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data — you can do this directly in the app via Settings → Delete Account
- Right to Data Portability: Request your data in a machine-readable format
- Right to Object: Object to processing of your data for certain purposes
- Right to Withdraw Consent: Where processing is based on consent, you can withdraw at any time
Self-Service Account Deletion
You can delete your account and all associated data at any time directly within the app. Go to your Profile → Settings → Danger Zone → Delete Account. This will permanently remove all your study progress, test results, preferences, and payment records. This action cannot be undone.
Contact Us
If you have questions about this Privacy Policy, please contact us at: privacy@passbritain.com